.chat-now{z-index:90;font-family:var(--body);position:fixed;bottom:24px;right:24px}.chat-launcher{color:#fff;cursor:pointer;font:800 14px var(--body);background:#8b1722;border:0;border-radius:999px;align-items:center;gap:11px;padding:10px 18px 10px 10px;display:flex;box-shadow:0 14px 36px #06172555}.chat-launcher:hover{background:#a01b27;transform:translateY(-1px)}.chat-bubble-icon{color:#8b1722;letter-spacing:1px;background:#fff;border-radius:50%;place-items:center;width:38px;height:38px;font-weight:950;display:grid}.chat-panel{color:#16313f;background:#fff;border:1px solid #c8d3d8;border-radius:18px;grid-template-rows:auto minmax(0,1fr) auto;width:min(390px,100vw - 28px);max-height:min(690px,100vh - 100px);display:grid;position:absolute;bottom:64px;right:0;overflow:hidden;box-shadow:0 24px 70px #06172555}.chat-panel>header{color:#fff;background:linear-gradient(120deg,#071725,#0b4668);grid-template-columns:42px 1fr 30px;align-items:center;gap:10px;padding:16px 18px;display:grid}.chat-panel>header .chat-mark{width:40px;height:40px;font:italic 25px var(--display);color:#d8b46a;border:1px solid #d8b46a;border-radius:50%;place-items:center;display:grid}.chat-panel>header div:nth-child(2){gap:4px;display:grid}.chat-panel>header strong{font-size:13px}.chat-panel>header span{color:#bfd0d8;align-items:center;gap:6px;font-size:10px;display:flex}.chat-panel>header i{background:#58c985;border-radius:50%;width:7px;height:7px}.chat-panel>header button{color:#fff;cursor:pointer;background:0 0;border:0;font-size:25px}.chat-body{background:#f3f6f7;gap:14px;padding:18px;display:grid;overflow:auto}.chat-message{background:#fff;border-radius:4px 15px 15px;max-width:92%;padding:13px 15px;box-shadow:0 4px 14px #0717250b}.chat-message b{color:#8b1722;text-transform:uppercase;letter-spacing:.08em;font-size:10px}.chat-message p{margin:5px 0 0;font-size:13px;line-height:1.55}.chat-step{gap:10px;display:grid}.chat-step>strong,.chat-form>strong{font:400 20px/1.25 var(--display)}.chat-options{grid-template-columns:1fr 1fr;gap:7px;display:grid}.chat-options button{color:#183642;text-align:left;cursor:pointer;font:700 12px var(--body);background:#fff;border:1px solid #c7d2d7;border-radius:8px;justify-content:space-between;align-items:center;padding:11px;display:flex}.chat-options button:hover{color:#8b1722;border-color:#8b1722}.chat-options.urgency{grid-template-columns:1fr}.chat-options.urgency button{padding:12px 13px}.chat-options.urgency button>span{gap:2px;display:grid}.chat-options.urgency small{color:#647a84;font-weight:400}.chat-options.urgency i{font-style:normal}.chat-answer{color:#fff;background:#0b4668;border-radius:14px 4px 14px 14px;justify-self:end;max-width:88%;padding:10px 13px;position:relative}.chat-answer>span{text-transform:uppercase;letter-spacing:.08em;color:#b9d2de;font-size:9px}.chat-answer p{margin:3px 34px 0 0;font-size:13px}.chat-answer button{color:#d8e8ef;cursor:pointer;background:0 0;border:0;font-size:9px;text-decoration:underline;position:absolute;bottom:8px;right:9px}.chat-emergency{background:#fff0f1;border-left:4px solid #8b1722;padding:14px}.chat-emergency strong{color:#8b1722}.chat-emergency p{margin:5px 0 10px;font-size:12px;line-height:1.5}.chat-emergency a{color:#fff;background:#8b1722;border-radius:4px;padding:9px 12px;font-size:12px;font-weight:850;display:inline-block}.chat-form{background:#fff;border-radius:12px;gap:10px;padding:15px;display:grid;box-shadow:0 4px 18px #0717250d}.chat-form label{color:#38525e;gap:4px;font-size:10px;font-weight:850;display:grid}.chat-form>div{grid-template-columns:1.15fr .75fr;gap:8px;display:grid}.chat-form input,.chat-form textarea{color:#173541;width:100%;font:13px var(--body);resize:vertical;background:#fbfcfc;border:1px solid #b8c7cd;border-radius:5px;padding:10px}.chat-form .chat-consent{grid-template-columns:18px 1fr;align-items:start;gap:7px;font-weight:500;line-height:1.4;display:grid}.chat-consent input{width:16px;height:16px}.chat-submit{color:#fff;font:850 12px var(--body);cursor:pointer;background:#8b1722;border:0;border-radius:5px;justify-content:space-between;padding:12px 14px;display:flex}.chat-form>small{color:#687d87;font-size:9px;line-height:1.45}.chat-panel>footer{background:#fff;border-top:1px solid #d4dde1;grid-template-columns:repeat(3,1fr);display:grid}.chat-panel>footer a{text-align:center;color:#214553;border-right:1px solid #d4dde1;padding:12px 5px;font-size:10px;font-weight:850}.chat-panel>footer a:last-child{border:0}@media (width<=680px){.chat-now{right:12px;bottom:calc(128px + env(safe-area-inset-bottom,0px))}.chat-panel{width:calc(100vw - 24px);max-height:calc(100dvh - 215px);bottom:62px;right:0}.chat-launcher{padding:8px 14px 8px 8px}.chat-bubble-icon{width:36px;height:36px}.chat-options{grid-template-columns:1fr 1fr}}@media (prefers-reduced-motion:no-preference){.chat-panel{animation:.18s ease-out chat-rise}@keyframes chat-rise{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}}