Customer PortalTell Us What Happened24/7 CALL · 866-655-4744Appalachian regional property restoration and large-loss response
Project-qualified response for complex commercial, institutional, multifamily, storm, flood, roofing, fire, and specialty property losses across eastern Kentucky and the central Appalachian corridor.

Built around what the property must protect.
Healthcare, education, hospitality, multifamily, municipal facilities, churches, mining and industrial operations, managed portfolios, and homes.
Markets within this project corridor.
Market inclusion indicates regional search relevance and project-evaluation capability—not a storefront, guaranteed arrival time, or automatic acceptance of every project.
Huntington
Property response evaluated by projectCharleston, West Virginia
Property response evaluated by projectBeckley
Property response evaluated by projectPikeville
Property response evaluated by projectPrestonsburg
Property response evaluated by projectBristol
Property response evaluated by projectJohnson City
Property response evaluated by projectOne project can require every specialty.
Qualify. Mobilize. Document. Recover.
- 01
Qualify
Confirm hazards, scope, occupancy, decision makers, location, and current documentation.
- 02
Plan
Match leadership, equipment, travel, local trades, specialty needs, and operating constraints.
- 03
Control
Establish safety, stabilization, unaffected-area protection, documentation, and communication.
- 04
Recover
Connect mitigation, contents, environmental work, roofing, reconstruction, and closeout.
Connected Guardian pathways
What would help you feel more confident?
Choose the question that matters most to you. We will show you what to expect without asking you to know the technical language.
See the work before you choose
Inspect real conditions, decisions, and completed recovery stories.
View documented projects →Know what happens after the call
Walk through the response from first contact to completion.
Follow the recovery journey →See what Guardian is built to protect
Understand the standards behind every scope and handoff.
Read the Guardian Standard →What happened at your property?
If damage is active, call Guardian now. If you are still figuring things out, tell us what you see and we will help you understand your options.