24/7 Guardian response intake

Tell us what happened.

Send the essential property details and helpful photos or videos. An active emergency should also be reported by phone at 866-655-4744.

Start with the essentials

Request a callback.

Leave your number and property location. Guardian can collect the remaining details when we speak.

Prefer to include full property details and photos?

Contact

Who should Guardian contact?

Full name*PhoneEmail

Provide at least one contact method: phone or email.

Preferred contactBest time to reach youOrganization, if applicableYour role, if applicable

Property

Where did the damage occur?

Street address*City, state, ZIP*Property useIs it safe to enter?

Damage

What happened?

Urgency*Primary damage*Date damage beganInsurance carrierClaim number, if available

Conditions you can safely observeWater is still movingSewage or contaminated waterSmoke, soot, or active odorRoof or exterior is openCeiling or structure may be unstableElectricity or utilities are affectedOccupants need access or relocationBusiness operations are interrupted

Describe the damage and immediate concerns*

Media

Show us the property conditions.

Add photos or short videosUp to 12 files. Maximum 15 MB each. Photograph safely; do not enter an unsafe area.

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