Customer PortalTell Us What Happened24/7 CALL · 866-655-4744Southern Appalachian tornado, wind, and flood recovery
Qualified response for tornado, severe-wind, flash-flood, roofing, water, commercial, institutional, and access-challenged losses across the southern Appalachian corridor.

Tennessee · Kentucky · West Virginia · North Carolina · South Carolina
Guardian evaluates the property, event conditions, safe access, operating needs, project size, crews, equipment, licensing, local trade requirements, and recovery path before confirming deployment.
Track the event path—not just the nearest city.
Historical relevance does not prove that a specific property was damaged. Guardian uses verified official reports and property-specific inspection before drawing conclusions.
Johnson City
Storm response evaluated by eventBristol
Storm response evaluated by eventAsheville
Storm response evaluated by eventGreenville
Storm response evaluated by eventSpartanburg
Storm response evaluated by eventPikeville
Storm response evaluated by eventCharleston, West Virginia
Storm response evaluated by eventOpenings, water, contents, and operations must be managed together.
Life safety. Stabilization. Evidence. Recovery.
- 01
Stay safe
Follow emergency officials. Avoid unstable structures, damaged utilities, downed lines, sharp debris, and unsafe roof access.
- 02
Preserve conditions
Photograph accessible exterior and interior conditions before cleanup or temporary work changes the record.
- 03
Control exposure
Coordinate emergency openings, water entry, contents protection, structural evaluation, drying, and security.
- 04
Build the recovery
Connect verified damage, roofing, mitigation, environmental work, contents, reconstruction, and closeout.
Connected Guardian pathways
What would help you feel more confident?
Choose the question that matters most to you. We will show you what to expect without asking you to know the technical language.
See the work before you choose
Inspect real conditions, decisions, and completed recovery stories.
View documented projects →Know what happens after the call
Walk through the response from first contact to completion.
Follow the recovery journey →See what Guardian is built to protect
Understand the standards behind every scope and handoff.
Read the Guardian Standard →What happened at your property?
If damage is active, call Guardian now. If you are still figuring things out, tell us what you see and we will help you understand your options.