Property damage decision center

You do not need to know what to call it.

Start with what you see. Guardian will help connect the visible condition to the right emergency, inspection, cleanup, drying, roofing, or rebuilding path.

Twenty practical front doors. One Guardian recovery system.

Each path below opens a detailed guide with warning signs, the response sequence, common questions, field evidence, and a direct way to request help. No duplicate advice and no maze of disconnected microsites.

01Water & moisture

Water is moving, standing, or showing up where it should not.

Start with the source, possible contamination, and how far moisture may have traveled—not only the surface you can see.

Active or recent water damage

Extraction, moisture mapping, drying, and the path into repairs.

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Burst or frozen pipe

Connect the failed pipe to every wet assembly and affected room.

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Flooded basement

Evaluate source, contamination, contents, finishes, and humidity.

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Sewage backup

Control contamination before unrestricted drying or demolition.

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Hidden moisture

Measure walls, floors, ceilings, cabinets, and concealed cavities.

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02Fire, smoke & contents

The fire is out, but the damage footprint is still developing.

Fire recovery can include open structures, suppression water, soot, odor, HVAC pathways, contents, and reconstruction.

Fire damage cleanup

Organize fire, suppression water, residues, contents, and repairs.

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Smoke odor that will not leave

Find retained sources and affected pathways instead of masking odor.

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Soot or smoke residue

Match cleaning methods to the residue, surface, heat, and exposure.

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Open or unsecured property

Board up openings and protect the site after emergency response.

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Contents need to move

Document, pack, clean, store, track, and return affected property.

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03Roof, exterior & storm

Weather or an exterior failure has opened a path into the property.

A durable answer connects the entry point to roofing, flashings, drainage, exterior materials, and any interior water damage.

Roof is leaking now

Trace the entry path and decide whether a durable repair is possible.

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Wind or hail damage

Document storm conditions across the roof, exterior, and interior.

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Temporary roof protection

Tarp open or leaking areas until permanent work can begin.

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Roof may need replacement

Evaluate the complete assembly—not only the shingles.

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Siding, gutters, or trim damage

Restore connected elevations, drainage, fascia, soffit, and transitions.

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04Mold, rebuilding & large loss

The immediate event is controlled, but the property still needs a complete plan.

The next phase may require environmental controls, coordinated construction, occupied-building planning, or one accountable recovery record.

Visible mold or musty odor

Correct moisture, contain the work, remove affected material, and verify.

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Repairs after mitigation

Carry documented conditions into one controlled reconstruction sequence.

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Commercial water intrusion

Protect operations through phased extraction, drying, records, and repairs.

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Large commercial loss

Coordinate safety, continuity, stakeholders, specialty work, and rebuilding.

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Commercial roof problem

Plan inspection, maintenance, repair, or recovery around an occupied property.

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Connect the condition to your community.

Guardian’s core 24/7 response is centered in Kentuckiana. Local pages connect service details with the response network serving Greater Louisville and Southern Indiana.

What would help you feel more confident?

Choose the question that matters most to you. We will show you what to expect without asking you to know the technical language.

See the work before you choose

Inspect real conditions, decisions, and completed recovery stories.

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Know what happens after the call

Walk through the response from first contact to completion.

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See what Guardian is built to protect

Understand the standards behind every scope and handoff.

Read the Guardian Standard →

What happened at your property?

If damage is active, call Guardian now. If you are still figuring things out, tell us what you see and we will help you understand your options.

24/7 core response in Kentuckiana; out-of-area projects are evaluated before dispatch.

24/7 emergency help866-655-474424/7 core response in Kentuckiana; out-of-area projects are evaluated before dispatch.Tell us what happenedNot sure? Answer a few questions →
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