IICRC Master Water Restorer
Designated 2024 · 2025 · 2026
Customer PortalTell Us What Happened24/7 CALL · 866-655-4744Contamination-controlled emergency response
Sewage Cleanup & Category 3 Water Restoration
Guardian provides extraction, containment, removal planning, cleaning, drying, and documentation for sewage backups and other Category 3 water conditions.
Credentialed expertise
Advanced training for the work your property requires.
What is happening at the property?
You do not need the technical language. Choose the answer that feels closest to your situation.
Included with your Guardian recovery
Your recovery should never disappear behind the work.
Guardian gives property owners a secure view of project milestones, confirmed records, items needing attention, and direct communication with the recovery team.
What to watch for
Conditions that deserve a professional assessment.
- Sewer or drain backup
- Toilet overflow containing contaminants
- Groundwater or floodwater intrusion
- Porous materials contacted by contaminated water
- Persistent odor or residue after water removal
The Guardian approach
A clear process from the first inspection forward.
- 01Establish safety and contamination controls
- 02Stop the source and extract standing water
- 03Document affected materials and migration
- 04Remove materials that cannot be safely restored
- 05Clean, disinfect, and dry remaining assemblies
- 06Record completion conditions and repair needs
Would it help to know what happens after you call?
Guardian connects the visible damage to one documented recovery record so you can understand what was found, what is being recommended, and what happens next.
We document the conditions
Photographs, measurements, affected materials, safety concerns, and the known source are organized around your property.
We explain the choices
We separate emergency actions, further investigation, restoration options, and permanent repairs so you can understand what is urgent and why.
We connect the work
When sewage cleanup & category 3 water restoration touches contents, roofing, environmental controls, or reconstruction, Guardian can help coordinate the complete property path.
We preserve the record
Field records, progress documentation, approved scope, and closeout evidence create a clearer history from first response through completion.
Understand the next move.
Is sewage water considered hazardous?
Sewage and other grossly contaminated water can contain harmful microorganisms and requires appropriate protective controls and handling.
Can contaminated carpet or drywall be dried in place?
Porous materials affected by Category 3 water commonly require removal based on contamination, material characteristics, and project conditions.
Can Guardian rebuild after cleanup?
Yes. Guardian can coordinate the project from emergency mitigation through reconstruction.
Local Guardian response
Sewage Cleanup & Category 3 Water Restoration across Kentuckiana.
See Guardian’s complete local recovery capabilities, response process, and service-area information.
Louisville, KentuckyExplore local sewage cleanup & category 3 water restoration →Jeffersontown, KentuckyExplore local sewage cleanup & category 3 water restoration →Middletown, KentuckyExplore local sewage cleanup & category 3 water restoration →St. Matthews, KentuckyExplore local sewage cleanup & category 3 water restoration →Jeffersonville, IndianaExplore local sewage cleanup & category 3 water restoration →New Albany, IndianaExplore local sewage cleanup & category 3 water restoration →
What would help you feel more confident?
Choose the question that matters most to you. We will show you what to expect without asking you to know the technical language.
See the work before you choose
Inspect real conditions, decisions, and completed recovery stories.
View documented projects →Know what happens after the call
Walk through the response from first contact to completion.
Follow the recovery journey →See what Guardian is built to protect
Understand the standards behind every scope and handoff.
Read the Guardian Standard →We are here when you need us
What happened at your property?
If damage is active, call Guardian now. If you are still figuring things out, tell us what you see and we will help you understand your options.